Shipping policy

We currently ship orders worldwide.

Orders are typically processed within 1–5 business days after payment confirmation. Please note that processing times may vary during peak periods or product releases.

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address used during checkout.

Estimated delivery times:
・United States: 3–7 business days
・Japan: 2–5 business days
・International: 7–14 business days

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, or other external factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may be charged by your local customs authority. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

Once an order has been shipped, we are not responsible for delays caused by the shipping carrier. If your package appears to be lost, please contact the shipping carrier first. If you need assistance, feel free to contact us.

For any shipping-related questions, please contact us at info@whofeelsit.com